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Borderlands 3 Mailbox Explained

The new Borderlands 3 Mail System Explained. Where do you find your mailbox and how does it work. Read all about it in this Borderlands 3 Guide.
Borderlands 3 in-game mailbox explained
Borderlands 3 in-game mailbox explained

You Got Mail

One of the new social features in Borderlands 3 is the in-game mail system. Through this feature, you will be able to receive or send loot. There are various ways you can receive mail.

  • Crew Challenges:  NPCs aboard Sanctuary 3 offer crew challenges. The rewards of these objectives are sent to your mail.
  • Loyalty Rewards: When you are loyal to a specific weapon manufacturer, you will receive manufacturer-specific loyalty rewards.
  • Friends: Your friends are helpful for shooting things but they can also send their loot to you.
  • VIP Rewards: If you signed up for the Vault Insider Program you can earn points and redeem them for in-game items.
  • Pre-Order Bonuses: Any pre-order bonuses will appear in your mailbox

How Do You Know You Got Mail?

During your game session, a small text notification will show up on the upper left side of the screen. This notification will go away after a few seconds, however, there is a small reminder on the upper right side of the screen. If you received a mail and haven’t checked it out, there will be a small envelope icon below your mini-map.

There will also be a mail icon underneath the mini-map as a reminder
There will be a mail icon underneath the mini-map as a reminder

Where is my Mailbox?

The In-Game Mailbox can be found under the Social Tab in the Main Menu and the Pause Menu. While you can view your inbox from the Main Menu, you must be in a game to obtain items!

The Social Tab can be found at the Main Menu here
The Social Tab can be found at the Main Menu here
And here is the Social menu in the Pause Menu
And here is the Social menu in the Pause Menu
Once in the Social Menu, you should see the Mail Tab here
Once in the Social Menu, you should see the Mail Tab here

How to send items to my Friends?

Borderlands 3 Screenshot showcasing the send items menu

You can send items to your friends by using the mail feature in Borderlands 3.

  1. Pause the game.
  2. Go to the Social Menu.
  3. Go to the Mail tab in the Social Menu.
  4. Press the ‘Send Item’ button as indicated at the bottom of the screen.
    • PC: Q
    • Xbox: X
    • PlayStation: □
  5. Select an item from your backpack.
  6. Select a friend from your friend list.
  7. Confirm Transfer.
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